If you've got questions, we've got answers. See our detailed FAQs below.

Pension Card; Health Care Card; Seniors Health Card and Student Card holders are eligible for our concession prices.
Identification is required to be sighted on the day

The OZONE offers free entry to carers or essential companions of those with disabilities. We accept the national companion card.
When booking HALO please contact us on 08 6247 5011 first.

Assistance animals are welcome throughout Optus Stadium.
Please be prepared to present your DLGC documentation to show that it’s a registered assistance animal if required.

There are 5 Parenting rooms throughout Optus Stadium.
Each are equipped with changing tables and comfortable chairs for feeding. Doors are automated for easy entry with a pram. Please notify your Tour Leader if you require one of these.
Breastfeeding areas.
The OZONE welcomes breastfeeding throughout Optus Stadium, parents are able to utilise the baby change rooms for feeding and changing nappies.

Cloaking for prams and strollers
For safety reasons, strollers and prams are not permitted inside Optus Stadium, we are able to store your strollers and prams inside The OZONE while you enjoy your tour.

Optus Stadium tours are 100% accessible. Our stadium tour travels by lifts between floors.
Please advise us if a patron is in a wheelchair or requires a wheelchair in the "special requirements" section when booking. Unfortunately, our HALO tours are not wheelchair accessible at this stage.

Changing Places restrooms offer a clean private facility for people living with a disability, providing convenient access to assistance equipment plus additional space to manage their personal needs.
There are two Changing Places within the Stadium, located at Aisles 111 and 537. A third Changing Place is located in the Stadium Park, adjacent to The Camfield.

Available equipment includes:
Height adjustable adult-sized changing bench
Mobile hoist system
Automated MLAK-operated key entry with sliding electric doors
Shower facilities
Space for a user and up to two careers